Shipping policy

1. Processing Time

• At Hearsall Clothing, we are committed to delivering your order safely and efficiently.
• All orders are processed within 1-3 business days (excluding weekends and public holidays).
• Orders placed after 2pm GMT will be processed the following business day.
• If we experience a high volume of orders, processing times may be slightly longer, and we will notify you of any delays.

2. Shipping Rates & Delivery Times

We offer the following shipping options within the UK:

Shipping Method	Estimated Delivery Time	Cost
Standard Shipping (Royal Mail 2nd Class)	3-5 business days	Check Product description
Express Shipping (Royal Mail 1st Class)	1-2 business days	Check Product description
Next-Day Delivery (DPD/UPS)	Next business day	Check Product description

 

International Shipping:
Where Orders are fulfilled and shipped by our trusted international logistics partners. Delivery times may vary based on location, circa 5-12 business days. 

Shipping costs will be calculated at checkout.

3. Order Tracking

• Once your order has been shipped, you will receive a confirmation email with a tracking number (if applicable).
• You can track your order via the Courier’s Website (where applicable)or from your Shopify account.

4. Shipping Restrictions

• We do not ship to P.O. Boxes or BFPO addresses.
• Some products may be restricted for international shipping due to customs regulations.

5. Customs, Duties & Taxes

• Customers are responsible for customs duties, taxes, or import fees required by their country for international orders.
• We are not responsible for delays caused by customs processing.

6. Lost or Delayed Packages

• If your package is delayed beyond the estimated delivery time, please get in touch with us at: support@hearsallclothing.com.
• We are not responsible for lost or stolen packages once marked as delivered.

7. Returns & Refunds

Please refer to our Returns & Refund Policy for information on returning items.